Terms & conditions

Who we are

JD9Pay is a storefront operated by JD 9 Media And Marketing Private Limited, selling mic foams, audio accessories and everyday essentials.

• Registered addressPlot No. 200/273, Kathagada, Dhenkanal, Odisha, 759001, India
• Emailjd9pay@gmail.com
• Phone+91 94375 47773

Orders and pricing

Prices are in Indian rupees and include all taxes. A GST invoice is issued with every order. We may correct an obvious pricing error before dispatch; if we do, we will contact you first and refund in full if you would rather not proceed.

JD9 Credits

Credits are a loyalty balance, not money. They are earned on the value of an order once payment clears, and may be spent on a later order up to the share of the cart shown at checkout. Credits have no cash value, cannot be transferred or withdrawn, and are returned to your balance if an order is refunded. We may change the earn and spend rates; the rate shown at checkout is the one applied to that order.

Payments

Card, UPI and net-banking payments are processed by Razorpay. We never see or store your card details.

Delivery, returns and refunds

Delivery timings and charges are on the shipping policy page. How to return something, and when you get your money back, is on the refunds and cancellations page.

Your privacy

What we collect and why is set out in our privacy policy.

This page is a plain-language summary written for the storefront. Have it reviewed by your solicitor before you rely on it as your published legal terms.